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A Panel Discussion

Measuring Corporate Social Responsibility
56 minutes, 26mb, recorded 2007-04-03
Image caption: Heath - Jarvis - Loch
Heath - Jarvis - Loch

With increasing pressures on firms to operate in socially and environmentally sustainable ways, corporate social responsibility has become a regular part of the business landscape. Now those pressures are extending to one's entire chain of product and service suppliers. But just how do you make CSR work, particularly with your suppliers? How do you justify it financially, and how do you measure its effects? In this breakout panel from the Socially and Environmentally Responsible Supply Chains conference at Stanford Graduate School of Business, Bethany Heath of Chiquita and Mike Loch of Motorola discuss the benefits that have resulted from new supplier standards in the areas of energy efficiency, health, safety, and labor. Michael Jarvis talks about how the World Bank works with companies in emerging markets to help them meet CSR standards so that they may gain access to the supply chains, markets, and capital they need.


Our publication of this program was made possible by the support of the following:
Image: Stanford Center for Social Innovation wordmarkImage: Stanford Graduate School of Business Logo

Allison Devore manages business development for Verité, an independent nonprofit organization that monitors international labor rights abuses in offshore production sites. Devore came to Verité with experience in business development, strategy, and marketing for multi-national corporations and social enterprise institutions. She held senior management positions at the Center for Women and Enterprise, MusicMatters, and CitySoft, Inc. Devore has also served as a consultant for Accenture and KPMG’s San Francisco Consulting Group. She monitored the 1999 elections in South Africa and was a fellow in McKinsey and Company’s nonprofit performance initiative. She has been an advisor to investing in Media that Matters at Sundance, and the President’s Interagency Council on Women at the U.S. State Department, among others. Devore holds a Master’s Degree from Harvard’s Kennedy School of

Bethany Heath manages corporate responsibility (CSR) at Chiquita Brands International addressing issues of compliance and environmental and social responsibility in the supply chain. Her focus is on Chiquita’s fleet of ships and port operations in Latin America and the United States. She is a member of the CSR steering committee, provides guidance to senior management on CSR policy and strategy, and supports all Chiquita business units in their implementation of CSR standards and practices. Her role is to reinforce and promote a culture of ethical and legal compliance to ensure that corporate responsibility is integrated into the way Chiquita does business. Heath holds an MBA from Xavier University and a BS from Georgetown University. She is a magna cum laude, Phi Beta Kappa graduate.

Michael Jarvis is an expert on corporate responsibility and sustainable private sector development with the World Bank. He leads cutting-edge research and develops trainings on issues of corporate responsibility, anti-corruption, and good governance. He has organized multi-stakeholder dialogues on sustainability issues, and facilitates business partnerships dedicated to development objectives. He is currently leading the development of new toolkits for business action in combating corruption. Jarvis is a founding editor of the World Bank's Business and Development Discussion Papers. Jarvis’e other domains of expertise include international corporate responsibility, legal compliance, fair labor issues in the United States, and the arms trade. Jarvis obtained his master's in international relations and economics at the Paul H. Nitze School of Advanced International Studies, and has advanced degrees in modern history from the University of Cambridge and Johns Hopkins University.

Mike Loch has been with Motorola for 21 years and is responsible for the company’s supplier corporate responsibility program, as well as its environmental remediation, environmental due diligence, and environmental standards activities. Loch has been an active member of the International Electrotechnical Commission's (IEC) advisory committee on environmental aspects since 1998, and chairs both the U.S. Coordinating Committee for the Environment for the USNC, and the U.S. Technical Advisory Group (US TAG) to IEC TC 111. Loch also sits on the board of the Global e-Sustainability Initiative (GeSI), a global Information and Communications Technology consortium, and co-chairs its supply chain work group. Loch is a 1983 Graduate of Montana Tech with a BS Degree in Environmental Engineering.

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This free podcast is from our Stanford Discussions series.

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